politica sulla riservatezza

Last Updated:April 20, 2026

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects your data in accordance with international standards, including theGeneral Data Protection Regulation (GDPR)and theCalifornia Consumer Privacy Act (CCPA).

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall apply regardless of whether they appear in singular or plural form.

1.2 Definitions

  • Company: Refers toPillars e-Solutions LLC(United States) andWikriate Advanced Solutions(Kingdom of Saudi Arabia).
  • Service / Platform: Refers to the websites:
    (www.wicard.us, www.wicard.us.com, www.wicard.info, www.wicard.top, www.wicard.com.sa)and all related mobile applications.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Prodotti: NFC-enabled devices (bracelets, cards, rings, etc.) and tracking devices.

2. Collection and Use of Personal Data

2.1 Types of Data Collected

  • Identity Information: Full name, email address, phone number / WhatsApp number.
  • Product & Device Linking Data:
    When connecting NFC products or tracking devices to the platform, we may process unique device identifiers (UID).
  • Pre-Shipment Processing (Quality Activation):
    All products undergo technical inspection and pre-activation prior to shipping.
    This process ensures the functionality of the embedded chip and its compatibility with the platform.
    This processing is strictly limited to technical validation to ensure the product is delivered in perfect working condition.
  • Usage Data:
    Automatically collected data including IP address, browser type, device identifiers, and mobile device information.

3. Global User Rights (GDPR & CCPA Compliance)

WiCard is committed to enabling users to exercise their legal rights under applicable data protection laws, including GDPR and CCPA.

3.1 Maximum Protection & Self-Deletion Right (WiCard Unique Feature)

As part of our strong commitment to privacy protection, we provide aself-account deletion feature:

  • Full Independence:
    You can delete your account and all associated data directly from your profile settings.
  • No Intermediaries:
    No need to contact support or involve any third party.
  • Immediate Result:
    Once deletion is confirmed, all personal data is permanently erased from our servers and cannot be recovered.

4. Privacy of NFC Technology & Apple Find My Tracking

NFC Programming

All data stored on physical NFC products is fully controlled by you.
The Company does not access your personal links or stored content except as technically required to operate the service.

Product Condition Upon Delivery

Since each product is tested and activated before shipment:

  • Warranty is limited strictly tomanufacturing defects upon deliveryorinitial connection failure.
  • No extended maintenance warranty is provided beyond initial functionality.

This policy ensures maximum privacy and security, as full control of the product transfers to the user after activation.

Apple Find My Tracking

Location data is processed usingend-to-end encryptionvia Apple’s ecosystem.
WiCard doesnot have accessto your real-time location data.

5. Data Sharing and Retention

Data Retention

We retain your data only while your account is active.
Upon account deletion, all data is permanently erased immediately.

Third-Party Sharing

We donot sell your personal data.
Data may only be shared with essential service providers (e.g., shipping companies) strictly to fulfill your requests.

6. International Data Transfers

As a company operating in both the United States and Saudi Arabia, your data may be transferred to and processed in servers located in these countries, with appropriate safeguards to ensure adequate protection standards.

7. Data Security

We implement advanced security protocols, includingSSL/TLS encryption.
However, users acknowledge that no method of transmission over the Internet is 100% secure.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16.
If we become aware that we have collected personal data from a child under this age, we will delete it immediately.

9. Contact Information

For any inquiries regarding your privacy or data protection, you may contact our Data Protection Officers:

Head Office (United States)

Pillars e-Solutions LLC
Website:www.pillarasesolution.com
Email: sales@pillarasesolution.com
WhatsApp: +1 302 337 4810
Address: 16192 Coastal Highway, Lewes, Delaware 19958, USA

Sales & Operations (Middle East)

Wikriate Advanced Solutions
Website:www.wikriate.com
Email: sales@wikriate.com
WhatsApp: +966 12 581 0555
Address: 7915 King Abdulaziz Road, Randa Tower, 4th Floor, Office 4011, Jeddah, Saudi Arabia